Privacy Policy

Effective Date: May 27, 2024

CanyoningUK is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

1. Information We Collect

We may collect and process the following types of information about you:

Personal Information: Name, email address, phone number, postal address, and any other information you provide when you contact us, make a booking, or subscribe to our newsletter.
Payment Information: Credit card details or other payment information required to process transactions.
Technical Information: IP address, browser type, operating system, and other technical information collected through cookies and similar technologies.
Usage Data: Information about how you use our website and services, including the pages you visit, the time spent on those pages, and other engagement metrics.

2. How We Use Your Information

We use the information we collect for various purposes, including:

To provide, operate, and maintain our website and services.
To process and manage bookings and transactions.
To communicate with you, including sending booking confirmations, updates, and promotional materials.
To improve our website and services by analyzing usage patterns and feedback.
To comply with legal obligations and protect our rights and interests.

3. How We Share Your Information

We may share your information with third parties in the following circumstances:

Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as payment processing, email delivery, and analytics.
Legal Requirements: We may disclose your information if required by law or in response to valid requests by public authorities.
Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the new owner.

4. Data Security

We take appropriate measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no data transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

5. Your Rights

You have the following rights regarding your personal information:

Access: You can request access to the personal information we hold about you.
Correction: You can request that we correct or update any inaccurate or incomplete information.
Deletion: You can request that we delete your personal information, subject to certain legal exceptions.
Opt-Out: You can opt-out of receiving promotional communications from us by following the unsubscribe instructions in those communications.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. You can control the use of cookies through your browser settings.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website with an updated effective date.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

CanyoningUK
info@canyoninguk.com